Digital Transformation

Delivering Value by Use of Digital Technology

Digital Transformation

Digital Transformation helps organization move forward on a transformational journey in a way that is aligned to digital strategy and connects the dots. Most importantly; Being able to build bridges in several areas including cloud, information, data, processes, technologies, human aspects and much more.

Our approach to Digital Transformation is based on three simple fundamental questions:

  • Why do we need to transform?
  • What do we need to transform?
  • How can we transform?

Our Transformation is holistic and encompasses people, process, technology, and content while ensuring desired business outcomes. We unify all initiatives in an organization to realize the full potential of its digital vision and also ensure that there is no “Digital Fragmentation”.

Right Vision gets everyone on same page; Right Strategy and Transformation realizes that vision

Digital transformation is a journey that impacts every part of your organization. It starts with a fundamental concept of being customer centric in everything you do. As you begin to manage the complexities of organizational change, process improvement, technology integration and content management, remember to make the customer experience a primary objective in the digital strategy.

Cloud Transformation

Cloud has become the foundation that enables businesses to transform, differentiate and gain competitive advantage. Many organizations are now focused on cloud-only and cloud-first strategies as they turn their attention to advancing the use of cloud services across the business. Forty percent of organizations in North America alone plan to spend the majority of new or additional funding on cloud, according to a recent Gartner survey.

We at believe that a cloud transformation in an organization helps embrace cloud-only, cloud first or multi/hybrid cloud as per their strategy.

Cloud Transformation should be aligned with business strategy and should necessarily include (a) Right cloud deployment model and type of cloud service (b) Continuous workload placement analysis (c) Identifying the financial implications - explore financial options available and address issues such as cost transparency, visibility, budgeting and predictability (d) Aligning with organization's overall security strategy (e) Planning for cloud adoption maturity (f) Prioritizing use of cloud platform’s native toolset (g) Evaluating SaaS integration requirements.

Data & Insights Transformation

Data is ubiquitous and at the center of digital transformation. Data volumes, formats and sources keep growing exponentially. So, organizations' data and insights transformation should focus on how to turn all this data into actionable intelligence in a meaningful, prioritized and profitable way, leading to new opportunities and business models.

Organizations need to employ a holistic and integrated approach to achieve excellence when it comes to data & insights as it is a main pillar for any successful transformation. Tailoring these insights to a company's goals and challenges, end up driving innovation for not only their company, but also to their customers. Last but not least, it requires data/content analytics and (thus) artificial intelligence to move from information to knowledge and intelligence that is actionable.

Digital Operations

Digital Operations is the ‘process’ center of your digital transformation, providing the orchestration of systems and other resources. The Boston Consulting Group (BCG) says “Digital Operations focuses on the customer journey and the end to-end business process, and not only the IT operations that support it.”

To be successful with digital operations, an enterprise needs to invest in change management, new technical skill sets, cross-functional collaboration, strategic investments, and access to talent. It is the beginning of a business discipline for increasing organizational agility. It encompasses a holistic set of methods and enabling technologies associated with how the firm delivers value via a digital platform in real-time.

Digital Operations Management brings together machine learning, automation, and DevOps-centric workflows to mobilize teams when it matters most. Digital Ops are increasingly responsible for improving agility, efficiency and automation of these products, as well as scaling, optimizing and orchestrating across systems. This means developing personalized relationships with customers, listening and responding to their needs and employing new and innovative ways to dynamically learn and enhance the journey. Not to mention measuring to ensure the value of the investment is realized. Rinse, repeat, cycle.

Architecture & Roadmap

Roadmaps play a vital role in strategic planning for digital transformation. They enable enterprise architects to analyze business capabilities against strategy, identify impacts, and propose the technology investments an organization needs to make in order to meet its goals.

Enterprise architecture enables companies to communicate technology roadmap plans throughout the organization. Technology planning and roadmapping can help business leaders understand the impact of proposed technology portfolio changes on business capabilities. Business and technology stakeholders can jointly create technology plans that advance the organization’s capabilities and help it to achieve its digital transformation goals.

Strategic roadmaps make planning actionable and track its execution throughout the enterprise. They show what an organization needs to achieve in order to meet strategic goals. And by visualizing the work to be done, technology roadmaps can help bridge the communication gap between technology and business leaders.

Cross-functional roadmaps connect the technology investments, outcomes, milestones, and funding needed. With the help of roadmaps, organizations can adapt the strategic plan as conditions change. Enterprise architects can create multiple investment scenarios to evaluate possible alternative approaches in order to achieve particular business objectives and compare by cost, risk, benefits, and resources.