Executive Dashboard Redesign

Bluenet redesigns client’s existing performance dashboards to enhance the visual presentation layer and convey a more comprehensive story enabling business leadership to gain business insights.

• Lack of visibility to most important metrics at a glance for all the regions.
• Inability to view the performance at the most granular level for each individual technology center.
• Performance issues – customer was facing prolonged loading and refresh times for current dashboards.

• Created highly visualized CTC Performance Executive Dashboard for the leadership at a global level with drill through details to Regional and granular CTC view.
• Separate detailed drill-down dashboard was created which gives summary to low level details for both executive and analyst levels.
• The metrics available at the source level (Analysis Services), which improved the load & refresh rate of the dashboard.
• Documented the entire development work details in a design specification document. Metrics were separately documented for reference on calculated fields created and used in the dashboard.