American Fortune 500 electric and natural gas utility generating $9BN of revenue whilst serving several markets in the American states of Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas.
American Fortune 500 electric and natural gas utility
Problem
Operating Cost continued to grow even though the IT Infrastructure remained static
Lack of standardized infrastructure, automation, and cloud enablement
IT focused on day-to-day delivery of IBM run infrastructure
No standard processes aligned with ITIL/ITSM or Automated tasks
Requirement to innovate at the “edge” with IOT solutions for field engineers
IT Ecosystem was fragmented with a number of duplicate initiatives
NO Measurable Business Outcomes
Action
Developed a Run Rate Analysis - identified $30M/annum run rate savings
Assessed IT Ecosystem Options (Deloitte, ServiceNow, Mobius, SAP, HPE, IBM)
Created and Managed a “Path to Value” based on measurable savings and outcomes
Aligned IT Ecosystem with Cloud Options in the “Path to Value”
Designed a Hybrid Cloud Operating Model and Security Segmentation
Created an Executable program, governance structure, and communication forum
Provided the leadership to execute the programs to completion
Outcome
Consolidated 2 Primary Data Centers with Security Segmentation and Business Continuity
Accelerated Automation of Process and Service operating models with IT Partners
Achieved annual operational savings of $40M in year 1 increasing cost avoidance by $50M
Created a 4-year road map with funding and growth targets:
IT Ecosystem (Deloitte, ServiceNow, Mobius, SAP, HPE, IBM)
IT Ecosystem Optimization (TCO, Quarterly Value, O&M reduction)
Path to Value ($120M of O&M savings in 4 years)
Discovery and Rationalization of Applications (HPE)
Analysis of Hybrid Cloud Capable Applications (HPE)
34% reduction is servers, 45% reduction in storage
Automation and AI Requirements (Mobius Consulting)
Data Center Segmentation
Migration of Microsoft Applications to the Cloud (Microsoft)
“As a Service” IT Service Model (ITIL, ITSM) for Hybrid Cloud